We meet all parents/carers in person during each young person’s admission meeting. From there, we hold an initial PLP meeting (Personalised Learning Plan) within six weeks of the young person starting at Highfields.
As a young person’s placement progresses, all parents/carers can expect the following communication:
- A positive text message / phonecall / written letter each week if the young person has earned awards.
- A phonecall if the young person is causing concern – in terms of their well-being and/or behaviour – on the same day that this occurs, as near as possible to the concern being observed by staff. This may be followed up by a face-to-face readmission meeting.
- Two formal written reports per year – a Midway Report during Spring Term (end of Spring 1 / beginning of Spring 2) and an End of Year Report towards the end of Summer term.
- Following the publishing of each written report, all parents/carers receive an invite slip to book an appointment should they wish to discuss further their child’s progress with the Director of Progress.
For some young people, depending on their status, we may also need to enhance our communication via:
- Weekly ‘On Report’ Meetings – including daily positive phonecalls
- Transition / Placement Completion Meeting for young people returning to mainstream or moving to special school
- Meetings with an Educational Psychologist and/or Healthy Young Minds worker
- Team Around the Child / Family Meetings – for more information about this, please view our information leaflet here.
- Team Around the School Meetings – for more information about this, please view our information leaflet here.
- EHC Plan Meetings – ‘Educational Planning Meetings’
- Personal Education Plan (PEP) Meetings for Children in Care
- Child Protection Meetings
- Reduced / Personalised Timetables – for more information, please view our information leaflet here.
We also run a parent/carer survey on an annual basis to gain feedback on our provision as a whole.
If you have anything you wish to discuss regarding the young person in your care, please do not hesitate to contact us – click here for further information.